• auto swiss company

Auto Care Receptionist

Greets showroom customers and determines the nature of their visit. *Directs customers to the correct department, notifies the appropriate person that a customer is waiting and introduces the customer to a salesperson. *Answers incoming phone calls. Directs caller to appropriate department or individual or takes a thorough message. *Communicates with callers and visitors in a professional, friendly and efficient manner. *Obtains basic demographic information about each customer, using an ups card, a computer system, a log sheet or other method established by the dealership. *Enters data into prospect tracking system and runs prospect reports for managers weekly. *Communicates messages to the appropriate parties in a timely manner. *Types memos, correspondence, reports and other documents. * Assists service customers during the morning and evening service rush whenever possible. * Assists with clerical duties as requested. * Maintains a professional appearance. Other tasks as assigned.