TELENOR OFFICE

Provide the highest quality of service to customers over the phone with a positive attitude within the defined SOPs of the company • Keep abreast with the latest information w.r.t the products, policies and procedures of the company in order to handle customer queries and complaints effectively and efficiently • Ensure strict compliance with New Sales Activation/ MNP SOP • Provide feedback to the Team Leader on issues and challenges w.r.t his job an

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